Privacy Policy for

May 2018

We are committed to protecting all of your personal information and being transparent about what information we hold of you when you visit this website. We will be in line with the new data protection legislation that is due to come into course. on 25th May 2018 and all personal information is held in accordance with the GDPR, 2018.

This privacy policy covers anyone who uses our website, emails, telephone or contacts us by any other means. If you choose to continue to use our website or to contact us you are confirming that you have read and agree with the privacy policy and cookie information for

Please check back frequently to the privacy policy to be notified of any changes. By using this website, you are providing consent to this privacy policy.

Who we are?

We are Dr Ashling Doherty.

Our Data Compliance Manager is Dr Ashling Doherty, and I can be contacted at

We are registered with the ICO under registration number ZA372175

How do we collect information from you?

We receive information about you when you use our website, contact us through this website by completing a form, email, telephone or other means.

Any personal information received including name, postal address, medical history will be securely secured in a lockable cabinet. When submitting information by completing a form online within the website please note this information is only secure when it reaches us. Only your therapist will have access to this information.

Other information collected

Your personal data may automatically be collected when you use our website, included but not limited to your IP address, device specific information and location. We collect other information in relation to the users experience of our website and to help us with our marketing. Please see below section re cookies for further information that we collect.


In line with recent changes in the European Legislation, UK law now requires all websites to ask for a website user’s permission when using cookies on their website. By agreeing to continue to use you are providing consent and understanding that the following cookies are used. Further information is included at the bottom of this section on how cookies can be removed.

If you decide to select okay thanks within the cookie banner on the top of the website you are agreeing that you fully understand the cookie policy.

Our website uses cookies. By using our website you are agreeing to the use of these cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The website uses the following cookies in order to function properly. The information below explains the cookies we use and why.

Strictly necessary cookies: These cookies are necessary for the website to function and cannot be switched off in our systems, They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Analytical / performance cookies: These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of the site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous, If you do not allow these cookies, we will not know when you visited our site.

Functionality: These are used to recognise you when you return. Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We use this information to make our website more relevant to your interests,

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some of the cookies.

Except for essential cookies, all cookies will expire after a few days; the precise period will depend on your browser settings. To find out more about cookies:

How do we use your personal data?

Please be assured that we do not sell your data onto any third party. Your information is important to us and we want to keep it as safe and confidential as possible.

We use your data for the following purposes:

– to process enquiries that you send to us

– to book appointments

– to add your information to the waiting list

– to provide you with services that you make an enquiry about

– to help identify you and any accounts you hold with us

– to enable us to review and develop the website. We may analyse information about how you use our website and the contact and ads you interact with. We use google analytics to do this. More information can be found of google analytics: (Please see more information under cookie policy).

– to process and track payments

– to inform you of price changes

Security of your information

We have safeguard procedures in place in regards to our procedures and technology to keep your personal information that you provide to us as secure as possible.

The transmission of information via the internet is not completely secure and we cannot guarantee the security of data sent to us electronically and therefore sending us information is entirely at your own risk.

The collection, use, and disclosure of data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA.). It may also be process by staff operating outside the EEA who for us or for one of our suppliers. In these cases we have implemented appropriate security measures in compliance with the EU Data Protection Directive to protect your personal information. By submitting your personal data, and in providing any personal and / sensitive information to us, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Disclosure of your information

We know how important your privacy is to us and there are a few incidences that we may have to disclose your information to a third party:

  • Information may be disclosed to others with a view to preventing fraud or to assist police in police investigations in line with the Data Protection Act.
  • Where we are legally required to disclose the information.

Accessing and updating your information  

You have the right to access the information we hold about you. Please email your requests to

Your rights

You have the right to object to our use of your personal data or ask us to stop using it. This is known as the right to be forgotten. There are legal, clinical and accountable reasons why we may need to keep your data, please inform us if you think we are using or retaining your information incorrectly.

You have the right to correct or complete any personal information that you believe we have as incorrect.

You have the right to ask us to stop processing your personal data. We will hold the data, but will not process it any further. If one of the following applies then you have the right to exercise this:

The accuracy of the personal data is contested

Processing of the personal data is unlawful

We no longer need the personal data for processing but the personal data is required for part of a legal process

The right to object has been exercised and processing is restricted pending a decision on the status of the processing

Links to other sites

We may provide links to third party sites. Since we do not control those website, we encourage you to review the privacy policies of these third party sites. Any information that is supplied on these sites will not be within our control and we cannot be responsible for the privacy policies and practices of these. This includes , actions and engagement taken through external social media that this website and it’s owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform. It advisable to check their privacy policies.

Contact us

Any comments, questions or suggestions about this privacy policy or our handling of your personal data should be emailed to:


Should you wish to discuss a complaint, please feel free to contact us using the details provided above.

Should you feel unsatisfied with our handling of your data, or about any complaint that you have made to us about our handling of your data you are entitled to escalate your complaint to a supervisory authority within the European Union. For the United Kingdom, this is the Information Commissioner’s Office (ICO).